Process
Seven steps. One calm week.
Hamdam onboarding is deliberately small. We get your clinic live on WhatsApp in under a week — with a real human sitting with you through every step.
- 01
Discovery call
Day 120-minute call with your clinic lead. We map your current booking flow, understand your specialty mix, and confirm tier.
- 02
Meta business verification
Day 1–2We guide you through Meta Business verification — a one-time step that legitimises your WhatsApp Business account.
- 03
WhatsApp number + template review
Day 2–3We register your clinic’s WhatsApp number on the Cloud API and submit your first set of message templates for Meta approval.
- 04
Dashboard setup
Day 3Our team configures your clinic account, adds doctors, imports schedules, and loads any existing patient list you share.
- 05
Bot flow + AI tuning
Day 3–4Together we design the first booking and reminder flows, and train the AI assistant on your clinic’s specific knowledge base.
- 06
Staff training
Day 4A 45-minute live training with your receptionists and clinic manager. Recording provided for the rest of the team.
- 07
Go live
Day 5We switch your clinic on with a pilot cohort of patients, monitor the first 48 hours, and stay on a shared WhatsApp group for the next 30 days.
First 30 days
After go-live we stay on a shared WhatsApp group with your clinic for the first 30 days. Questions, tweaks, template updates, analytics walkthroughs — answered the same day. After day 30 you move to standard support at support@hamdam.care.
Ready when you are
Move your clinic to WhatsApp. Keep your patients, keep your team, lose the chaos.
Start with a short note — we'll reply within a business day with a walkthrough tailored to your practice.